Job Satisfaction as a Mediator on the Effect of Work Competence and Work Environment on the Work Performance of Savings and Loans Cooperative Employees

Abstract

Cooperatives play an important role in the Indonesian economy, because they drive and direct development activities in the economic sector, especially in order to face the increasingly complex flow of globalization and liberalization of the world economy. This study aims to analyze the influence of work environment and work competence on work performance with job satisfaction as a mediator. This research was conducted on a Savings and Loan Cooperative in Tabanan District, Tabanan Regency. The population in this study is all employees of the Savings and Loan Cooperative in Tabanan District which is still active with a total of 547 employees. The sample determination in this study used proportional random sampling. The sample size was determined using the slovin formula and a sample of 85 employees was obtained. Data collection was conducted using a questionnaire with a Likert scale. In this study, data analysis uses the Partial Least Square (PLS) approach with the Structural Equation Modeling (SEM) equation model. The results of this study show that work competence has a significant positive effect on work performance. The work environment has a significant positive effect on work performance. Work competence has a significant positive effect on job satisfaction. The work environment has a significant positive effect on job satisfaction. Job satisfaction has a significant positive effect on work performance. Job satisfaction is able to mediate in part the influence of work competence on work performance. Job satisfaction is able to mediate in part the influence of the work environment on work performance.